Shipping For orders under 249.00 EUR shipping is 6 EUR within Germany. For orders of 250.00 EUR or more shipping within Germany is free.
Postage to European countries is other than Germany is 25.00 EUR unless otherwise stated in the checkout system.
Right of returns. The customer has the right to return the product(s) without cause within two weeks of receiving the product(s) - please notify us in writing (letter, Fax, E-Mail) to confirm the return. The return period begins with delivery of the product(s). Returns must be suitably packaged and sent to: Weingut und Destille Stephan Treis Moselweinstr. 80 D-56814 Ediger-Eller Weingut und Destille Stephan Treis is not responsible for any further costs associated with the return of product(s) - for example installation/deinstallation, interest etc. Return of goods no longer in a re-sellable condition is liable to a compensation charge up to that of a similar new product. Cost of return of product(s) delivered in an order of less than 40 EUR are to be covered by the customer, in the case that the delivered products correspond with the original order. The return costs of wrongly delivered products will be accepted by Weingut und Destille Stephan Treis, ensuring no costs to the customer.
IMPORTANT NOTICE: The returns policy is no longer valid on those products that are no longer in original condition, throught modification, use, installation etc.